Order online through EPL. Regional distribution containers stationed across the Mountain West. Courier partners on speed dial. Every part genuine OEM — every step of the logistics engineered around one number: your uptime.
Order PistenBully OEM parts online any hour of the day — from anywhere on the mountain. The EPL portal gives you the full catalog, real-time stock visibility, your order history, saved favorites for fast reorders, and one-click access to spec drawings and part diagrams. The same system we use in the parts office. Now in your hands.
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Online ordering is fast. But when something's complicated, urgent, or unusual — talking to a person who knows your fleet by name is faster. That person is Justin, and the team he leads.
Justin took over parts in 2014 after coming up through the service shop. He knows which fasteners get bent on a track adjustment, which sensor goes first on the 600 E+, and which season-prep order Beaver Mountain places before opening day — because he's been packing it for a decade. When a resort calls in February with a tiller chain breaking apart, Justin already knows what's on the truck.
Behind Justin: a parts crew that ships, drives, will-calls, and tracks down rare parts when the catalog doesn't have a clean answer. They forecast wear items by season. They watch the regional containers. They text resort techs back. The whole department is built around one principle: a part shipped Monday is a part you needed Sunday — and Justin's team plans around that.
We don't ship every part from Hyde Park. We pre-position the parts you're most likely to need at regional distribution containers across the Mountain West — so a season-killer can be in your hands in hours, not days.
Times shown are typical from when the call hits Justin's desk to a part in the operator's hand — not from a generic carrier ETA.
When a regional container doesn't have it, our courier partnerships do. Carriers chosen for the routes that matter — emergency same-day, overnight, mountain-pass-aware, resort-tower-aware. We move parts the way the parts need to move.
Resort-to-resort runs within Utah and into southern Idaho. The call goes out, the part goes out. No depot stop.
Express overnight to every Mountain West ZIP we serve. AM delivery available for emergency orders placed before 6pm MT.
For large or fragile orders, Kelly drives. Hand-delivery from Hyde Park to your shop. No middle-mile.
Skip the freight entirely. Pick up from your nearest regional container or from the Hyde Park warehouse during business hours.
There's a reason we don't sell aftermarket. A snow groomer running 5,000+ hours a season can't afford the failure mode of a "compatible" part that fits but doesn't last. Every part we ship is genuine PistenBully OEM — sourced through the authorized Kässbohrer supply chain, with the right materials, the right tolerances, the right warranty.
Engineered to the same spec as the original. Manufactured in Kässbohrer's supply chain. Covered by PistenBully's parts warranty.
Looks like the part. Mounts like the part. But the metallurgy, geometry, and tolerances are guesses — and the failure shows up in February.
Online for the simple stuff. The phone for the complicated stuff. Email for the documented stuff. The warehouse counter for the hands-on stuff. Whatever works.
Justin and the team. M–F 7am–6pm MT. Best for urgent or complex orders.
(435) 752-5110Detailed intake form — machine, year, serial, part number or description.
Pick up at Hyde Park or your nearest regional container during business hours.
Directions →Order online for speed. Call for nuance. Whatever you need, Justin and the team are built around getting it to you faster than the catalog would suggest.
Justin · Parts Manager · parts@petersonequipment.com
Fill in what you know — Justin's team will fill in the rest on the callback. For routine orders with known part numbers, the EPL portal is usually faster.
